1. Is the link to a greeting not coming up when clicked?

• If a link page doesn't come up the first try, press your REFRESH or RELOAD button on your browser. Your ISP may be having problems or is overloaded with too much traffic, like AOL or WebTV, or the Dobhran website may be having temporary problems. If the page still doesn't come up, just try again later.
   

• If you are using HOTMAIL look to the top left side of your screen for this message:
  
  NOTE: Hotmail has disabled some of the content of this message for your protection (more information). Enable all message content (once) | Never disable content from this sender
  
  Then simply click where it says: "Never disable content from this sender"

2. Is your PC freezing up or acting funny when accessing a greeting?

• Is your PC freezing up or acting funny? If you are using Windows, you are probably having problems with Java or Javascript. The Java and/or Javascript support on your PC (Or Internet browser) is probably corrupted. Consult with your PC manufacturer's tech support. You may need to download Java Virtual Machine from Sun Microsystems. www.java.com
   

• If you are using WebTV or a Macintosh, consult WebTV or Apple's technical support.

3. Not getting the music on the greetings?

• Your audio drivers may be corrupted. Try downloading the latest audio drivers from your PC manufacturer's website and install. If t is doesn't work, the MIDI player built into your browser (AOL, IE) may be corrupted and you may need to reinstall  your browser.

• If you use Netscape or Firefox, be sure you have a properly installed MIDI plug-in, like Crescendo or others. Without a MIDI plug-in, you will not receive the music.

4. Do you use AOL and the graphics on the greetings look bad?

• To make sure graphics look the way they should in AOL:

1) In AOL, click on MY AOL
2) Next, click on PREFERENCES
3) Then click on WWW
4) Pick the far right tab that says WEB GRAPHICS
5) Make sure "USE COMPRESSED GRAPHICS" is NOT checked. Most web sites use compressed graphics already. If you allow AOL to compress them even more, they will look bad.
6) Click on OKAY.

Now the graphics in the greetings should look much better!

For better Java Applet support (games, special effects etc.):

1) Click on Start button (at left bottom of screen)
2) Then click on Settings
3) Then Control Panel
4) Go to INTERNET (in the Control Panel)
5) When the gray screen appears, at the top of the gray screen, click ADVANCED
6) Then scroll down till you see JAVA and check all the JAVA boxes that
are not checked (should be three of them).
7) Click APPLY AT THE RIGHT HAND BOTTOM of that gray screen.
8) Close everything and RESTART COMPUTER.

5. Are you having problems sending the greetings?

• The email service used on the site for sending greetings is run by TafMaster.com . I have no control over their service, therefore, technical questions should be directed to them via their website at www.tafmaster.com .

• Try using the link to the Backup Tell-A-Friend. It is run by Opt-Media and may run better for you.

• If you use WebTV, use the backup Tell-A-Friend or your WebTV  Send key. Just use your Send key in the top right corner of your WebTV keyboard. If you have problems using your Send key, refer to your WebTV manual for instructions or call WebTV Technical Support.

• For alternative ways to send the greetings, click here!

• Are the greetings not being delivered to your friends? This is probably due to your friend's or your friend's ISP's spam filters. There is no way of getting around their specific blocks on email. Try one of the other methods of sending the greetings listed above.

5. Are the Flash greetings not playing for you?

• You might not have the Flash plugin installed on your PC. To install Flash on your PC, click the following link, then click "Install Flash." Flash will then be downloaded and installed automatically in around 1 minute!

Click Here To get FLASH!

• If you use WebTV, Flash support is available on WebTV, though support differs on WebTV Classic and WebTV Plus. Some of the Flash greetings you may be able to run fine, while others may not be supported by your system, since WebTV tends to support older versions of Flash only.

• Is the Flash greeting running to slowly? Unfortunately, the speed of Flash animations depends on the speed of your computer. Older computers will not be able to play the Flash greetings as smoothly as newer computers.

• Flash animations also take longer to download than the other greetings. They are larger do to their complexity, but I think you will agree that the extra download time is worth it!